Delivery and Payment T&C's

🏊‍♀️ COVID-19 UPDATE 🏊‍♂️ 

 

Orders received between 24th Dec & 3rd Jan will be dispatched on the 4th Jan 2022

ROYAL MAIL UPDATE: 

We use Royal Mail and courier services which are still affected by Covid 19 and so although in most cases deliveries are made in a timely manner there may still be some delays which are beyond our control. Please bear in mind your order may take longer than the approximate delivery times quoted, in the checkout screen.

Our customer care email is still online and we are always delighted to hear from you, so please get in touch if we can be of any help at all.

With all our best wishes, Swimbest Family.

Brexit Update: 
At this time we are regret we are unable to offer shipping to countries within the EU. We are working hard to find resolution.
With all our best wishes, Swimbest Family.

 

SwimBest aims to dispatch orders within 24 hours of receiving them during weekdays. Orders received over the weekend will be dispatched Monday. Orders placed before Midday have a good chance of same day dispatch, however we cannot guarantee this.

Please allow extra time for Bank Holidays, Easter, Christmas and any adverse weather conditions.

Delivery Charges:

UK Mail Only

Please Note: delivery times are quoted as approximate times only and are not guaranteed (unless Next Working Day is selected during checkout and ordered before 1pm Mon-Fri) due to Royal Mail and Courier services being affected by staff shortages. 


2nd class post free with a £15 spend or more (£1.99 for orders under £15)  - 4-7 working days (approx)
Tracked 48 Royal Mail post  £3.49  - 2-3 working days (approx)

DPD £6.99 - 1-2 working Days (approx)
Next Working Day £7.50 -  Next working Day if ordered before 1pm - a signature is required upon delivery (This does not include a Saturday/Sunday delivery)

Any orders placed after 1pm will normally be dispatched the following day. Orders placed after 1pm on a Friday or over the weekend will be dispatched on the following Monday (unless this is a bank holiday, in which case it will be dispatched on Tuesday).

Day Order Placed

Time Order Placed

Day Order Dispatched

Monday to Friday

Before 1pm UK time

Same day (unless bank holiday)

Monday to Thursday

After 1pm UK time

Next day (unless bank holiday)

Friday

After 1pm UK time

Monday (unless bank holiday)

Saturday or Sunday

Any time

Monday (unless bank holiday)


Overseas Mail Only:
European Tracked & Sign For £11.99- 3-7 working days - a signature is required upon delivery.
ROW International Signed For   £12.99 - 5-10 working days - a signature is required upon delivery.

We will update the website with any delays that Royal Mail may have occurring. During busy times of the year, i.e. Christmas, Easter, Bank Holidays there may be slight delays.

How to order:
Ordering online is very simple, just look through our product page and add to checkout the goods you would like to purchase

Accepted form of payment:
- We only accept payment through PayPal. Please note that you don't have to have a PayPal account to make a payment using Paypal, you can make payment using any of the following card providers Visa Delta, Visa, Mastercard, Maestro, Switch, Solo, American Express by checking out as a guest.

Please note we will send goods out once payment has cleared and not before. So please take this into consideration when ordering.